Shipping

Can you ship to me?

We are able to ship to mainland UK only at present. Due to enamel paints being classed as dangerous goods, posting requires us to adhere to certain regulations. At present we are able to ship using Parcelforce at a flat rate of £10 for up to 4kg (which works out to around 150 tins). This is a 48 hour, tracked service. We offer half price postage for 12+ tins at £5 and we now offer free postage for paint orders over £50.We can also offer a Parcelforce 24 service at £12. 

Photo etch brass is posted Royal Mail First Class Signed For for £2.50.

If you order paint and brass, we may send these separately due to the size of the brass but we will not charge you extra. 

 

How long will it be until I receive my order?

We aim to ship all orders within 3 working days. All orders are shipped under Parcelforce 48 hour service. Parcelforce stipulate that this 48 hours is from the time the parcel is dispatched until the end of business in 48 hours. For example this means parcels sent on a Thursday have until the end of Monday to arrive. Parcelforce 24 has the same service, parcels sent will have until the end of business the next working day to arrive. You will receive an automated email with tracking details for these services.

 

Why does it cost so much to post to me?

Enamel paint is classed as flammable liquids and therefore subject to certain regulations regarding shipping around the UK and abroad. We have had to undergo package testing and must adhere to specific regulations for packaging to be able to ship these within mainland UK with Parcelforce. For retail orders, we actually charge less than the cost of packaging/posting.

We are always looking for ways to keep postage costs down as we understand this is just a cost rather than value adding. 

We are unable to post via the usual couriers as enamel paint is classed as a prohibited item and can results in consequences on Sovereign Hobbies. 

 

Can you ship to me in Europe/North America/South America/Far East Asia/Australasia?

At present we are only able to ship retail orders to mainland UK. We are working on a range of international stockists, these can be found on our stockists page.

We are able to ship trade stockists order anywhere in the world. Shipping for enamel paint internationally incurs costs greater than what a retail customer would be willing to pay. However we are always open to orders should you wish to pay the costs - please email us at [email protected]. Group buys between freinds or club members is one mechanism to ease this burden and we would be very happy to assist any groups interested in exploring this.  

 

How will my order arrive?

All paints are shipped in gripseal bags, surrounded by vermiculite (non-flammable absorbent cushioning) in a double thickness postal box, taped securely to prevent spillages or leakages. Our packaging will ensure your paint arrives safely and undamaged. Should your order not arrive in good condition please contact us at [email protected].

Photo etch brass is sent in rigid cardboard envelopes to prevent bending or damage to the product.