Gift Certificate delivered via post. Available in increments of £5. Please add multiple items to cart - up to desired amount. Please include name of recipient in order notes. Item can be posted directly to recipient or to yourself.
£10 gift certificate = add 2 x £5 to basket
£50 gift certificate = add 10 x £5 to basket
1 x £10 gift certificate + 1 x £15 gift certificate = add 5 x £5 to basket and include the details of required certificates in the order notes.
Gift Certificates are valid for 6 months from date of purchase. Gift certificates must be used in one transaction. Gift Certificates cannot be used against postage & packaging cost.
Please specify in order notes if you are requesting multiple gift certificates or a single gift certificate. Please include the recipients name and if you would like the certificate sent directly to them or to yourself. Any missing details can result in delays in posting out your items.
We can only send dangerous goods through our specialised contract within mainland UK. Our web store is unable to distinguish between mainland & islands.
All enamel paint and thinners count as dangerous goods and therefore the following applies to all purchases of the above.
Colourcoats paint & Colourcoats thinners have a minimum order quantity of 6 tins or bottles (any size thinners). These can be of any 6 colours (not 6 tins of each colour) and includes tins within coloursets and bottles of thinners. 1 bottle of thinners (any size) counts as 1 tin. Empty tins do not count.
Any order placed for under 6 tins/bottles will automatically be cancelled and refunded.
This minimum order does not include empty tins. These do not count towards the postage quantities and can be sent under our normal postage terms.
If you wish to purchase less than 6 tins, please contact us directly. This will incur a postage surcharge.
If you are an international customer please check our "Where to Buy" page for international stockists throughout Europe, USA & Australia. All other products can be posted internationally.
We are now offering a special order option for out of stock items. If an item is out of stock you will see a clickable button for "special order". Payment is required at time of ordering. Once added to cart, you can checkout, select postage method and make payment as per the usual procedure.
Special order stock is not in stock with us at the time of ordering. We will order the item in for you.
Special order delivery times will vary depending on country of origin of the item. All special orders placed with us are ordered to the supplier on the last Friday of each calendar month. The cut off for special order items is midnight on the last Thursday of each calendar month. If you place a special order on the last Friday - we cannot guarantee to include it in that month's orders and it may not be ordered until the following month.
Items will be sent out the next working day once being delivered to us after clearing customs.
We take special orders on all products we stock excluding Colourcoats Paint and Pontos Model stock. We do have special orders in place for certain Pontos Models stock - please be aware that delivery times can be variable with this.
Mixed orders - I have order special order and in stock!
If you order contains items that are special order as well as in stock, the order will be sent out once all items are in stock. If you wish for in stock items to be sent immediately, please place two separate orders.
When will I get my special order?
Delivery times can vary with special order items as supplier dispatch can be slow and customs clearance varies greatly. We will post your item out the same/next working day after delivery with us.