We are now offering a special order option for out of stock items. If an item is out of stock you will see a clickable button for "special order". Payment is required at time of ordering. Once added to cart, you can checkout, select postage method and make payment as per the usual procedure.
Special order delivery times will vary depending on country of origin of the item. All special orders placed with us are ordered to the supplier on the last Friday of each calender month. The cut off for special order items is midnight on the last Thursday of each calender month. If you place a special order on the last Friday - we cannot guarantee to include it in that month's orders and it may not be ordered until the following month. You will be updated as to when your special order will be placed.
Items will be sent out the next working day once being delivered to us after clearing customs.
We will update customers once the item has reached customs pending clearance, this should be approximately 7-14 days before delivery to the customer.
We take special orders on all products we stock excluding Colourcoats Paint and Colourcoats Coloursets.